
This is not a dream.
I had to go to the Alltel cell phone store today. I can’t think of anything I’d rather do less than get in my car and drive to the blighted area known as Bodo Industrial Park. That is where the store is located, down a tiny, icy alley between Planned Parenthood and an enormous Federal Express warehouse. The way to find anything in Bodo is to turn off the highway into the first access road available after you spot the Wal Mart sign on the horizon. Drive around aimlessly for ten minutes, through parking lots and down alleys, past the dentist offices, past the large equipment rental stores, past the lumber yards until suddenly you run into whatever you’re looking for.
I had to go the Alltel store to speak with an Offical Alltel Agent about separating my phone line from my ex-boyfriend’s. This is the closest thing to a divorce-type activity I’ve had to do since we broke up last summer. We were on the family plan. He set the whole thing up and even picked out my phone (which appropriately broke last night—the plastic hinge cover fell off—somehow I woke up laying on it—and now when I open it, it’s suddenly in two pieces). So he chose the Plan (there were never enough minutes), and we split the bill, which was in his name, each month. He used to scold me for using Directory Assistance and for making what he described as “unnecessary” calls before 9PM. Since moving out, I’ve had to mail him a check each month for my half. Despite the unpleasantness of the errand this morning, I was at least looking forward to picking out my own Plan, one with a generous number of minutes, and getting to make out my monthly check to an anonymous entity rather than to him.
I walked into the store and put my name on the waiting list, then found a chair by the window and sat down to wait. This was my first visit to a cell phone store, so while I waited, I looked around. It was decorated in a tri-color scheme: light blue, light green, and deep purple with randomly-splotched, vaguely-color-coordinated, wall-to-wall carpet. There were huge full-color photographs everywhere of very happy people, all in the process of making phone calls with their shiny new phones or working with handsome Alltel Customer Service Representatives. The real life Representatives were dressed the same as the photographic ones: black pants, blue button-down shirts, and shiny black shoes. Their shirts matched the blue in the tri-color scheme perfectly. The space was divided up into rows of cubicles, each separated by flimsy-looking partitions covered in directive and creepy phrases, widely spaced and in a perky yet professional font.
Welcome to the World of Cell. Choose your Plan. My Circle means My Choice.
In each cubicle was a tall desk flanked by stools made of brushed steel with plastic webbing for seats and backs. Customers and Representatives were perched on the stools, trying out phones, reading brochures, signing contracts. I waited my turn. It was a long wait, and I had that generic waiting-room feeling, the one where you don’t want to be wherever you are, but what choice do you have? None. So just wait.
While I waited, I cried a little bit behind my sunglasses at how ugly everything I had so far seen this morning was, and probably a little about my failed relationship, too. I don’t want him back, but I either cry or get angry whenever I think of him. It’s not fair to dislike him for being such as massive disappointment, but I do. I also had a few self-congratulatory thoughts about the way I have set up my life. I rarely have to drive anywhere, let alone blighted areas, and unpleasant chores are few and far between. I thought about the Representatives, driving to this tri-colored place every day, working with clueless, old-world, crying people like me, running credit checks, and explaining Minutes and Plans and other kinds of ridiculous contemporary concepts. I felt so lonely.